Parking Basics

May 10, 2016 - 4 minutes read

Where is Kirb available?

Kirb is available everywhere, but you’ll find most spaces in the greater Los Angeles area. Keep an eye out for Kirb spaces in your favorite neighborhoods and destinations in Southern California. Check kirb.com and your Kirb app frequently for announcements about new cities as we grow.

How do I download the app?

The Kirb app is available exclusively for iPhone. To download Kirb for free, visit the iTunes App Store on your iPhone and follow these instructions to install the app:

  1. Download Kirb from the App Store
  2. Tap the Kirb icon
  3. Tap “get” to download the Kirb app
  4. Tap “install” once Kirb has downloaded
  5. Once the Kirb installation is complete, tap “open” and follow the screen prompts to create an account and start parking with Kirb

How old do I need to be to use the app?

You must be 18 or older to use the Kirb app.  See our Terms of Service for more information about this.

What payment methods does Kirb accept?

Kirb accepts all major credit cards, as well as PayPal and Apple Pay.

How do I find a parking space immediately?

To search for parking right now, open the Kirb app and make sure you are logged in. Once the home map screen is visible, you will see spaces currently available in your area. Tap on a space closest to your destination and confirm your selection to claim the space and park now.

How do I reserve a parking space for the future?

Open the Kirb app and make sure you are logged in. Once the home map screen is visible, tap the calendar icon to search for parking spaces. Filter your request by entering date, time and location preferences. Choose a space and confirm your selection to complete your booking.

When will I be charged?

When you claim a space or make a reservation, Kirb may place a small, temporary authorization charge on your account. However, you will not be charged the total for your booking until after you have left your parking space.

How does Kirb process payments?

All parking transactions booked through the Kirb platform are processed by Kirb to ensure money is transferred between drivers and space owners conveniently, securely and reliably. Here’s how it works:

  1. Driver chooses a payment method during sign-up.
  2. Driver’s preferred payment account is automatically debited at the conclusion of each parking transaction. Kirb automatically includes any applicable discounts and services fees in each transaction.
  3. Kirb releases funds to space owners weekly or monthly.

All Kirb space reservations and on-demand transactions must be processed through Kirb’s payment system. This helps ensure that both drivers and space owners are protected under Kirb’s Terms of Service, including applicable cancellation and refund policies.

Are there any rules I need to follow when I’m parking?

Keeping our drivers and space owners safe, secure and happy requires cooperation from everyone in the Kirb community.
Take a minute to read the Kirb Code of Conduct. We created it to help owners and drivers get the most out of Kirb, while respecting each other’s property, ensuring everyone’s safety and practicing common courtesy and respect.